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Toll-Free Number

jcowling

05 Mar, 2010 05:47 PM via web

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Hello,

I would like one toll-free number (has to work from everyone in Canada) and a local Toronto number 416 or 647.

Thanks
Justin

1. Support Staff 2 Posted by Troy on 05 Mar, 2010 07:29 PM

   

   Hi Justin,

   Thanks for the inquiry. I'm checking on both and should have more over the
   weekend. Our process for Canadian phone numbers, is still a bit more manual
   than our US process, which is fully automated. More shortly.

   Cheers,

   Troy
   Cloudvox

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2. 3 Posted by romanfilippov on 22 Apr, 2010 06:26 PM

   

   I'd like to know about this too. Please update.

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3. Support Staff 4 Posted by Troy on 27 Apr, 2010 03:46 PM

   

   Hi Justin and Roman,

   We can get both of these. The Toronto local numbers are available in area code 647. They're activated immediately and charged at the same $3/month and 3 cent per minute rates as US numbers.

   Justin, would you like us to activate one at that rate and attach it to your account?

   We can also get toll-free numbers for Canadian use, both vanity numbers and random. A toll-free number is $25 one-time and $5/month. Inbound calls to them are 1 cent per minute extra (that is, 3+1 or 4 cents per minute total). These can take 3-7 business days to activate, especially for vanity numbers.

   If that works for you, Justin, please let me know. Also, if you have a preference about vanity letters/digits present in the number, I'd welcome it.

   Thanks,

   Troy
   Cloudvox

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4. 5 Posted by romanfilippov on 27 Apr, 2010 03:51 PM

   

   Can I transfer an existing toll free number?

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5. Support Staff 6 Posted by Troy on 30 Apr, 2010 04:25 PM

   

   Hi Roman and Justin,

   Thanks again for the good questions. I wanted to let you know that we rolled some of your questions about Canadian numbers, toll-free numbers, and porting existing numbers into this phone number support doc:
   http://help.cloudvox.com/faqs/provisioning/phone-numbers

   Also, Roman, I answered your toll-free question as part of a separate private ticket.

   Thanks,

   Troy
   Cloudvox

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6. Troy resolved this discussion on 30 Apr, 2010 04:25 PM.

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